"A good, scientific approach into KPIs, helpful in getting rid of DIY methods"

"Very impressed by the seniority and experience of speakers, clearly very authoritative"

"Hands-on, useful, practical demonstrations, the necessity of having a KPI tool overlooking the total business and the required contribution of all involved"

"Well executed with relevant material and competent speakers"

"Useful, huge quantity of material to work on"

"Good content"

"A well organised event with knowledgeable speakers – excellent use of practical examples"

"The seminar was very informative and up to date with industry efforts in improving customer service and increase revenue"

"Very interesting and important for container business"

"Very good"

"Useful for terminal operators"