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Implementing a Framework to Manage Product Development Risk in Retail Financial Services

This focused workshop suggests a framework through which product providers can manage product development risk from conception, through to launch and ongoing after sales monitoring.

Manage the regulatory and business risks facing product manufacturers

  • Learn how to apply FSA guidance regarding product governance
  • Demonstrate effective compliance controls
  • Evidence senior management oversight around the entire product manufacturing process
  • Implement end-to-end monitoring and testing around new products
  • Avoid the risk of future mis-selling claims

Address the emerging hot topics of

  • Suitability
  • Structured products
  • Stress testing new and existing products
  • Risk of counterparty failure

Implement processes for managing product manufacturing risk in your business

  • Understand and control the specific sources of product risk inherent to your business
  • Find out how to effectively set and monitor investment limits
  • Manage changes in underlying funds
  • Get to grips with risks associated with distributors and third parties
  • Implement effective procedures for post sale monitoring

View the full Product Development Risk Workshop Programme here

Recent comments from the FSA concerning Product Development Risk

"We want firms to compare their product governance to the guidance we set out and address any areas for improvement. A lack of robustness in a firms' product development and marketing processes can increase the risk of poorly-designed products and lead to mis-selling.”

Source: Nausicaa Delfas, Head of Conduct Supervision, FINANCIAL SERVICES AUTHORITY (November 2011)

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Introducing your Product Development Risk workshop leader

Adam Samuel has run his own compliance consultancy for the last 15 years, specialising in the retail sector. He advises, trains, fixes problems and writes material for a wide variety of clients in this area. He also resolves commercial disputes as an arbitrator. Adam originally qualified as a barrister and later as an Attorney in the US. Subsequently, he acquired an Advanced Financial Planning Certificate and a Mortgage Advisers Qualification. Adam re-drafted the Institute of Financial Planning's Disciplinary Procedures and helps the Institute deal with cases as its outside investigator. He is the author of 'Consumer Complaints and Compensation', the only UK financial services book on the subject.


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(updated 14 May 2012)

Just some of the comments from delegates of recent Infoline compliance courses:

"Well organised, varied, informative and run on time."
Matt McPhail
NFU MUTUAL
"Extremely useful forum. Meeting your peers from the same industry, helps share best practice and consolidates your knowledge."
Victoria Uttlem
BNY MELLON
"The event, as ever, was informative and provided lots of food for thought."
Mathew James
HOME RETAIL GROUP

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